Frequently asked questions - FAQ

Posted: Apr 9, 2017 in Hygiene, care and allergies, Recycling, Eco-responsible, Labels and brands

Putting our customers first

The largest Swiss manufacturers of down duvets and feather pillows founded the Swiss Bedding Manufacturer’s Association (VSB) over 50 years ago.

Our primary goal is to provide greater clarity and confidence for customers purchasing bedding. That is why the “Swiss Guaranty VSB” quality seal was created by the VSB in 2001.

The quality seal replaced the previous „plumarex“ label.

The “Swiss Guaranty VSB” quality seal can only be used by Swiss Bedding Manufacturer’s Association members who have agreed to comply with the established quality standards. “Swiss Guaranty VSB” is a quality seal that ensures a maximum of clarity and confidence when you purchase bedding

• Completely natural. Only pure, natural goose and duck down and feathers have been used.
• Animal welfare. All the down and feathers have been plucked from dead animals.
• Hygienic. The down and feathers have been cleaned according to strict hygiene regulations and
  dried at temperatures in excess of 100% to render them completely germ free.
• Protection against mites. The covering material for both down duvets and feather pillows has been
  woven so closely that mites are unable to penetrate the fabric.
• Environmentally friendly. The down and feathers have been washed using biodegradable detergents.
• Recycling. The manufacturers work in association with Texaid to take back all the down duvets and feather pillows that are no longer required for environmentally friendly recycling.
• Clarity. All goods declarations concerning down and feather content comply with strict Swiss
  standards.
• Confidence. There is a two-year manufacturers guarantee of flawless quality on every duvet as
  long as you care for your duvet according to the tips on the duvet label.
• Protection. Should a difference of opinion arise between consumer and manufacturer concerning compliance with the terms of this quality guarantee, the consumer can refer the matter to the
  VSB arbitration board

Posted: Apr 9, 2017 in Hygiene, care and allergies

In most of the houses there are unwanted guests but always present: dust mites. They live flakes of skin that people lose 1.5 grams daily. Although large only from 0.1 to 0.5 mm, they will feel comfortable in upholstered furniture, carpets and, unfortunately, especially in our beds, which is 70 percent of them, then up to 10 million. Multiply there and exercise their metabolism. Their droppings contain components that cause allergies, we inhale during sleep. The consequences: cold, red and watery eyes, skin rash, cough or respiratory failure.
 
Wetter and warmer the environment, the better you feel these spiders. To reduce the development of allergies or live better with allergies already manifest, so it is important to have read the materials in the proper hygiene. In well ventilated mattresses and cushions in washed frequently and also with an atmosphere of the room a little cooler, fresh air, dust mites are not well.
 
Mattresses with dust mite are a microclimate for example our ClimaLuxe® Finesse and AirPulse®. Given that harbored many mites in the pillow, we recommend you take a look in our own bed accessories washable.

Posted: Apr 9, 2017 in Hygiene, care and allergies

What is the correct way to care for your down duvets and feather pillows? And when is the right time to replace them?

To gain the maximum comfort and best hygiene from your bedding, it should be properly cared for. Bedding should be thoroughly aired in the morning to release the moisture absorbed during the night. Open your bedroom window and give the bedding a gentle shake. The filling in certain types of Nordic duvets may “wander” – should this be the case, the filling should be redistributed by hand from time to time. Don’t expose your duvet to direct sunlight and keep it away from carpet beaters and vacuum cleaners.

Washable down duvets and feather pillows should be washed at least once a year while those that require professional cleaning should be taken every three to five years or else replaced if the duvet has seen particularly hard service. As the demands made on pillows are significantly higher, they should be replaced after three years.

Washing instructions

Unless otherwise stated, washable down duvets and feather pillows with a washing symbol on the care label can be washed at up to 60°C. You should use a pH neutral liquid detergent suitable for delicates and choose a programme with a spin cycle. Down duvet and feather pillows absorb many times their own weight in water during washing, so the spin cycle should be repeated. You should then tumble dry your duvet at 100°C, shaking it every 30 minutes or so to shorten the drying time, which can last for between 60 and 120 minutes depending on the size of the tumble dryer.

Important:

• Never use a conditioner
• Always follow the washing instructions on your duvet

Posted: Apr 9, 2017 in Hygiene, care and allergies

This is an old belief that has been refuted by recent scientific research showing that down duvets and feather pillows offer very unfavourable conditions for dust mites. In addition, scientists have established that children who have down duvets are less likely to suffer from dust mite allergies and children who already have such allergies are less prone to severe breathing problems. Based on these studies, down duvets and feather pillows are now recommended for dust mite allergy-sufferers.

Down duvets bearing the “Swiss Guaranty VSB” quality seal have covers made of fabrics that pose an insurmountable barrier for dust mites and as the down is dried at 100°C, they are free of mites, bacteria
and germs.

It is clear that even dust mite allergy sufferers don’t have to forego the advantages of a down duvet
or feather pillow.

NOMITE for even more peace of mind

Washable products bearing a NOMITE label have a feather and down resistant covering material that offers additional protection and prevents mites from getting inside the duvet.

So even if you suffer from allergies or asthma, you don’t need to do without the natural benefits that down
and feather have to offer as you sleep.

Posted: Apr 9, 2017 in Quality, Hygiene, care and allergies, Labels and brands

The NOMITE mark indicates that a product is suitable for house-dust-mite-allergy sufferers: because down- and feather-filled products offer excellent thermal and climatic conditions for humans (rapid warming up when one is sleeping, rapid decrease in humidity when the bedding is aired), they provide a very poor habitat for house dust mites, which rely on high humidity to live.

The tight weave of the down- and feather-proof fabric acts as a barrier preventing the mites from passing through and offers, thus, additional protection. So that also those who suffer from house dust allergies or asthma can enjoy the natural comfort afforded by down and feather bedding. This has been demonstrated by scientific research.

Posted: Apr 9, 2017 in Quality, Hygiene, care and allergies, Labels and brands

Posted: Apr 8, 2017 in Hygiene, care and allergies

It is better to use synthetic products, cotton or down. We do not recommend products containing millet or bamboo, these products can wake up allergy to grasses.